In the Driver folder double click on the Installer.exe to begin the installation.Go that folder that was extracted and open the Driver folder.Select the 7zip item which cascades out to a number of choices.On Windows 11 you will need to click the "Show more options" at the bottom of the menu.Go to your downloads folder and right click on the downloaded file.Go to and download and install 7zip, a free zip utility.If the second situation arises then do this. The installation will either go forward and complete successfully or you will get a never ending wait circle. Sometimes all that is available is a 10 MB or so “HP Easy Start Printer Setup Software.” So, you will need to go to the link above look for the “Easy Start… - Offline use only. You can also try HP Prints and Scan Doctor.For models that use the HP Smart it is supposed to allow you to access the rest of the HP software. However, both this software and the inbuilt program have been superseded by newer utilities that offer greater functionality.
It can also mean that your scanner isn’t connected correctly or that you need to refresh to find newly available devices.Īs an alternative, you can always use Windows Fax and Scan, which is the built-in scanning program for Windows, though it lacks advanced features. If you’re experiencing issues with the software, it could be that your specific device is incompatible.
This frequency of updates ensures that software bugs are dealt with efficiently. HP updates this software often, so be sure to update the app frequently. You’ll also, of course, require internet access to download the program, though this isn’t needed to use it. To run and install this free program, you’ll need a computer that currently has Windows 10 installed. It also offers several basic editing features, including rotate, crop, change format, save as PDF, reorder, and the ability to save several scans in a multi-page document. Automatic device scanning means that wirelessly or via cable, HP Scan and Capture will attempt to connect to your scanner or printer.
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